Construction Service Request Line: 865-286-2699

Please use the phone number above for all requests, including emergency construction/repair needs.

Construction Services

Commercial  Construction
Over the past decade, Citadel Construction has completed commercial projects of all sizes throughout Knoxville and the Smoky Mountain region. Our knowledgeable and experienced leadership team is committed to working with our clients’ specific needs, from pre-construction to final product. No job is too big or small for us – from small tenant buildouts to 100,000+ square foot projects, we have the skill and experience to complete any commercial job. Trust in our workmanship and building with integrity brings clients back to us time and time again.

Residential  Construction
Citadel Construction has been serving the residential construction and renovation needs of Sevier County and Knox County residents for over a decade. Projects completed include countless cabins and mountain retreats throughout Gatlinburg, Pigeon Forge, and Sevierville. We have also constructed numerous custom homes in and around Knoxville, Seymour, Sevierville, and Gatlinburg, TN. What makes our residential construction services unique is our ability to build efficiently by harnessing the power of our many subcontractors we work with on commercial projects.

Quality is also a key characteristic of our projects. We are committed to each project and work with homeowners in building—or even rebuilding—their dream home. You may have even seen our work on television, as we were the general contractor featured in a 5-episode series on the DIY network where we renovated a home in the historic Sequoyah hills neighborhood in Knoxville, TN. Citadel was also the builder for the Helen Ross McNabb Dream Home Giveaway, among many other projects in East Tennessee.

With a variety of stone, brick, siding, shingle, and log cabin house in our portfolio, you can rest assured that we are competent homebuilders who have "been there and done that." Call us anytime to discuss your residential construction and renovation needs.

• Carpentry
• Concrete
• Drywall
• Finish Work
• Framing (Timber, Steel)

• Foundations
• Masonry (Stone, Brick, Veneer, Block)
• Painting, Plaster, Stucco
• Site Work (Utilities, Roads, Drainage)

Construction  Management
We are uniquely qualified to provide construction management to any commercial clients. From
start to finish, we can work with all parties and manage:

• Project Phasing, Scheduling
• Budgeting, Estimating, Cost Control
• Value Engineering, Constructability, Technology

• Material and Labor Resources
• Subcontracting
• Project Management, Field Supervision

As a trusted construction manager, we work to ensure any project’s success while keeping to the owner’s expected standard of safety, scope and quality. Our work has proven to save money, add value and reduce risk on public and private projects.

Water Mitigation
Knee deep in water? Burst pipe? Storm damage? Citadel Construction offers water mitigation and restoration services for businesses and homeowners with any water damage, including flooding problems, storm damage or plumbing disasters.

Citadel Construction provides start to finish water damage services for any emergency situation. Our team of experts begin with site assessment and immediate water extraction and drying of the space with top-of-the-line commercial Phoenix equipment. We offer daily on-site monitoring and moisture readings to ensure the source of the water damage is identified and repaired. After the space has been dried, dehumidified and all damaged property has been removed, our team will restore the area back to its original state or improve the space in accordance with your needs.

Our team is IICRC certified for water mitigation and is a preferred vendor to several large insurance companies. Our emergency response team is available 24/7. Call us at 865-286-2699 ext 115 to speak with a flood damage expert.

Insurance  Restoration
Understanding the insurance rebuilding process can be a daunting task. Citadel Construction, a preferred vendor for Safeco Insurance (a member of Liberty Mutual Group), can not only help you understand the restoration process, but also help guide you through the entire process in a trustworthy and efficient way, from salvage and clean up to redesign and rebuild. Call 865-286-2699 ext and let our team of experts help with your insurance restoration project.

INSURANCE RESTORATION PROJECT SPOTLIGHT – When severe cold hit our area in December 2022, many businesses suffered significant damage from frozen pipes and plumbing issues. SCES was of those that suffered major damage and impacted business operations. Our team worked around the clock to repair the damaged water source, removed affected property, cleaned and then restored the office area back to its original state with new flooring and walls. While the business suffered disruption in normal business immediately after the emergency, we were able to get the office staff back to their work in a short time. Photos coming soon.

We are proud to offer a complete line of renovation and tenant build out services for commercial clients of all sizes. From renovation of historic properties to large-scale amusement attractions, we work with our clients to customize each project to the specific space and needs.

Residential clients in the Smoky Mountain region turn to Citadel for all their home renovation needs. From a bathroom refresh to full home, down to the studs renovation, we are committed to working with families to deliver their dream home and space.

We offer design-build project delivery to provide our clients one source for collaboration and innovation. The benefits of design-build have saved time and money for many of our clients and allows us to deliver high quality projects from start to finish. We take full responsibility for quality, cost and schedule. By managing multiple, parallel objectives, including aesthetic and functional quality, budget and schedule adherence, we free the owner to focus on timely decision making, and scope and needs definition, rather than coordinating between designer and builder.

Benefits of Design-Build:

Sole Source Responsibility: Citadel Construction takes full responsibility for quality, cost and schedule. By managing multiple, parallel objectives, including aesthetic and functional quality, budget and schedule adherence, we free the owner to focus on timely decision making, and scope and needs definition, rather than coordinating between designer and builder.

Quality: The sole source responsibility inherent in design-build provides the basis for quality and proper project performance. There are no conflicts or finger pointing between designer and builder over quality issues. If a problem does arise, Citadel Construction, as design-builder, addresses it.

Cost Savings: Design and construction personnel, working and communicating as a team, evaluate alternative materials and methods efficiently and accurately. Value engineering and constructability are implemented from the beginning of the project. The 1997 Penn State study that evaluated the traditional design-bid-build, CM at risk and design-build found that design-build delivered projects at less cost than the other two delivery methods.

Time Savings: Design-build is the fastest project delivery method. Because design and construction are overlapped, construction of the project can start before all systems are totally designed. Long bidding periods and redesign are eliminated. Time savings reduce labor costs and earlier utilization of the completed facility.

Construction Consulting
Citadel Construction can serve as construction consultant for any commercial job. Our experience and knowledge can help clients oversee and assess building costs, help negotiate contracts, and assess worker safety for a variety of job types.


Citadel Construction Management | P.O. Box 6247 | Sevierville, TN 37864 | 865-286-2699

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